Our support and service levels stand out in our industry. All our customers are provided with:

• Unlimited remote support
• Online support - Ticket creation, tracking, chat
• Phone support with a customer allocated dedicated number
• Emergency 24x7 system down support, with 11 second answer time.

Further to this we proactively monitor the trixbox servers to help eliminate any issues before they affect your business. Your trixbox server is also backed up in real-time so if you were to have an onsite disaster, we can rebuild a new server with your exact configuration within 20 minutes of being onsite.